Personalisation
Can I personalise an order?
Personalisation depends on the product. Check the product page for the options available, or message us before ordering if you are unsure.
How do I send personalisation details?
Where a product supports personalisation, you can submit details such as a name or photo through the website, Instagram, or WhatsApp. Please include your order number when contacting us about an order.
Orders and delivery
Where do you ship?
OKSeeBuy ships orders from Singapore to Singapore addresses only.
How long does delivery take?
Delivery takes 5–10 working days from the time of order.
Returns and help
Can I request a return or refund?
Returns and refunds are considered on a case-by-case basis. Please contact us on WhatsApp and we will review your situation.
How can I contact OKSeeBuy?
WhatsApp is our primary contact channel: +65 8955 9933.